Support & Maintenance

Your security system is only effective if it continues to work properly.  For this reason, we strongly recommend regular maintenance to it.  Indeed, this may be a requirement for your insurance, and it is necessary to maintain the validity of your NSI certification.


Having a maintenance contract with us after your installation is complete, ensures that you will benefit from a range of priority services offered by our highly skilled staff, including 24/7 telephone support and access to an engineer, reduced call out charges and priority appointments.

Additionally, we are able to take-over the maintenance of an existing security system, even if it was not installed by us.  For further information on system take-overs, please contact us.

CTS Engineer Aspiration Alarm System


All maintenance is carried out by our experienced security systems engineers, whom we ensure are always up to date with the latest equipment and technology due to our ongoing commitment to staff training.

What are the benefits of a maintenance contract?

  • Preferential equipment charges and call out rates
  • Priority appointments
  • Access to an engineer 24/7
  • Maintain the validity of your NSI certificate
We were very impressed with the install that your engineers did. They did a fabulous job and explained how it all worked to us very clearly. Brilliant job! Thank you. CTS Engineer