About Us

From humble beginnings to becoming Norfolk’s leading commercial and domestic security company, we are proud to have been installing and maintaining Intruder Alarms, Fire Alarms, CCTV, Access Control, and other security systems to both commercial and domestic clients for over 50 years.

A company built on trust and technological expertise

Our highly skilled staff, and use of the finest products and most up to date technology, ensures the provision of a first class service to all our clients within the retail, agricultural, manufacturing, distribution and engineering industries, professional services, the public sector, schools and universities, and also our domestic clients.

Our ongoing commitment to maintaining our position within the industry ensures all our clients a greater sense of security.

Certified so you can be certain

Independent certification is the best assurance of quality when you are looking for a security systems provider.

We are committed to providing the best possible service and products to our clients, and we are confident that we are ideally placed to help you with the very best in security advice.  Our membership of the industry’s leading accreditation schemes means we are bound by ISO quality standards. In summary, if you are serious about your security, CTS are your number one choice of security systems provider.

BAFE (British Approvals for Fire Equipment)
BSI Kitemark

The National Security Inspectorate (NSI) maintains a register of Approved Companies, who are required to work to the highest industry standards, as demanded by the police, fire and rescue services and the insurance industry.  We are an Approved Company, regularly audited by the NSI to the latest standards, having to achieve business excellence through ISO 9001:2000 Quality Management System Standard.

View our Certificate Here.

BAFE is an independent organisation dedicated to improving standards in fire protection. We hold BAFE certification for our fire protection services to ensure we meet all the latest industry standards and that we are independently audited.

The Kitemark is a registered certification and trade mark of the British Standards Institution and has been in operation since 1903. It is a uniquely powerful symbol of trustworthiness and is one of the most respected product quality marks in the world. We are proud to hold the BSI Kitemark.

SafeContractor is a leading UK Health & Safety accreditation scheme and our membership of the scheme demonstrates that we meet the highest standards of health & safety in our work.

Contractors Health and Safety Assessment Scheme (CHAS) is established as the market leader for health and safety in the UK. We are CHAS accredited which means we meet rigorous health and safety standards and can pre-qualify for certain projects.

NASIC (The Nationwide Association of Security Installation Companies) is an association of independent companies that you can trust to design, install and maintain security systems to the highest industry standards. As a member of NASIC, we have been selected for our established local reputation, our commitment to quality and our ability to provide a wide range of services.

Our history

In the early 70's Roy Fayers and the late Richard Cooper started a business venture called Commercial Tape Services, trading initially from a small unit in the yard at the old CTS “Southgates” building in King’s Lynn, moving into the main building in about 1979. Roy and Richard initially carried out electronic sales and repairs but later started the design, manufacturing and sale of radio nurse call systems and alarm systems.

CTS Security Limited was incorporated on 19 November 1986 and the company has gone from strength to strength over the years.

Due to expansion, in December 2017, CTS moved out of the old "Southgates" building to superb, bespoke new premises at St Hilary Park Road, King’s Lynn.  In September 2018, Roy sold the business to Darryn Faivelowitz, who had been with CTS since 2002 and at the time of the sale, had been the General Manager for around 15 years.  Darryn was keen to take over ownership and to continue to grow the business when Roy decided it was time to wind down, after many successful years at CTS.

Roy on the Telephone
Newspaper Clipping
Old CTS Vans
Roy and Darryn 2018

Your engineer was very good, very tidy and very professional CTS Van