Kinnerton Confectionery is a leading UK chocolate manufacturer in Fakenham, Norfolk. Operating a high-volume production facility, the company supplies major retailers nationwide. With strict production schedules, maintaining robust security and full site visibility is essential to protect staff, equipment, and production continuity.
CTS managed the entire CCTV upgrade from start to finish with complete professionalism. From the initial planning stages through to installation and handover, their team worked closely with us to ensure every critical production area was covered without affecting our manufacturing schedules. The installation was seamless, the system works exactly as promised, and the AI-driven playback tools make investigating incidents much faster and easier. CTS’s engineers were knowledgeable, efficient, and always respectful of our working environment — we couldn’t have asked for a smoother process.Jon McCann, Health & Safety Manager
THE OBJECTIVE
Kinnerton needed a modern CCTV system to cover critical production areas, improve visibility, support smarter monitoring, and streamline incident investigation. They also wanted AI-powered playback to quickly investigate issues and pinpoint targeted events. The installation had to be carefully planned to avoid disruption to production, ensuring manufacturing continued smoothly while enhancing health, safety, and overall security.
THE SOLUTION
We delivered a high-performance IP CCTV system, including 180-degree panoramic cameras for wide-area coverage and minimal blind spots. At its core is a Hikvision AcuSeek NVR with advanced AI capabilities, allowing Kinnerton to quickly investigate incidents with features such as:
• People detection (including clothing colour and movement patterns)
• Vehicle recognition
• Object classification (e.g., bags, boxes, tools)
• Event-based searches like intrusion detection or line crossing
These AI tools drastically reduce investigation time and improve situational awareness.
Monitoring is unified through Hik-Central, a Video Management System (VMS) that provides a central hub for live viewing, playback, alarms, user management, and reporting — all from one interface.
The installation was carefully coordinated with Kinnerton’s management team, carried out around production hours to ensure zero impact on manufacturing.
CONCLUSION
The new CCTV system has transformed site visibility and security across the Fakenham facility. With panoramic views, AI-enhanced search functions, and centralised VMS management, Kinnerton now benefits from:
• Wider and clearer imaging coverage
• Faster, more accurate incident investigation
• Centralised oversight through Hik-Central
• A scalable and future-proof security platform
• Seamless installation with no production downtime
